Every unanswered email is a lost sale. Recovery OS reads every message, detects sentiment, pulls order data, and drafts a reply your best agent would've written — in under a second.
Production-grade infrastructure built specifically for lean e-commerce teams. Every feature ships from day one.
Claude reads the message, checks the order, drafts a reply with the right tone. One click to send.
Every message scored in real-time: angry, frustrated, neutral.
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Flip the switch. AI handles routine; your team handles the rest.
Role-based access. Tenant-scoped data. Invite your VA, partner, or whole agency.
Live KPIs, volume trends, sentiment breakdown, escalation feed. All glanceable.
SendGrid, Mailgun, Postmark. Each email becomes a ticket — classified, drafted, queued.
Paste one webhook URL into Shopify's notification settings. Orders, tracking, and fulfillment sync automatically — no apps, no plugins, no code.
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Configure SendGrid, Mailgun, or Postmark to forward inbound support emails to your webhook. Order IDs are extracted automatically.
Every message is classified by type and sentiment, matched with order data, scored for escalation, and given an AI-drafted reply — all in under half a second.
Review drafts, edit if needed, send with one click — or flip auto-reply on and let routine inquiries resolve themselves while you sleep.
Track response time, escalation rate, auto-reply performance, and sentiment trends on a live dashboard. Export the audit trail whenever you want.
Three-panel ticket view, chat-style Unibox, and a live dashboard. Designed for one-handed triage at 2am.
Where is my order?? I've been waiting 8 days!! This is ridiculous, I want a refund or I'm disputing the charge.
2 minutes agoHi Lisa — I completely understand, 8 days feels like forever. I just checked and your parcel arrived at the local hub this morning and is out for delivery today (tracking: NL-4829X). I'll personally follow up if it doesn't arrive by end of day. Again, sorry for the wait — thanks for being patient with us. ✨
"Response time went from 4 hours to under 5 minutes. Our chargeback rate dropped by 60%."
"The escalation detection caught three potential chargebacks last month. Paid for itself in a week."
"We replaced a 2-VA team with Recovery OS + one senior human. €4,200/mo saved."
"Response time went from 4 hours to under 5 minutes. Our chargeback rate dropped by 60%."
"The escalation detection caught three potential chargebacks last month. Paid for itself in a week."
"We replaced a 2-VA team with Recovery OS + one senior human. €4,200/mo saved."
"The Unibox is the feature I didn't know I needed. One thread, one resolve. Changed my workflow."
"I used Gorgias for 2 years. Switched in a weekend. Cheaper, smarter, feels actually modern."
"My VA loves it. I love it. Customers never know it's AI — until I tell them."
"The Unibox is the feature I didn't know I needed. One thread, one resolve. Changed my workflow."
"I used Gorgias for 2 years. Switched in a weekend. Cheaper, smarter, feels actually modern."
"My VA loves it. I love it. Customers never know it's AI — until I tell them."
We're finalising pricing with our first beta partners.
In the meantime, pricing is set on a per-store basis during your onboarding call.
Everything founders ask before switching.
If it's not here, ask us directly.
We're accepting a handful of Shopify brands into the private beta each month. Book a 20-minute call and we'll show you the product live, talk through your store's volume, and see if Recovery OS is a fit.